He is the source and the one who starts the communication 2. The sender or the communicator generates the message and conveys it to the receiver. The elements involved in the communication process are explained below in detail: 1. It does not store any personal data.Communications is a continuous process that mainly involves three elements viz. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary".
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. See the Communication Skills training course overview here and the Business Writing Skills training course overview here. You can find out more about the 7 Cs of Communication and effective communication in general by attending our Communication Skills Training Course or for written communication our Business Writing Skills Training Course. This will help you to deliver the message in a way that’s easy to understand and buy into.Īlso, communicating to or writing for the reader can make your communication more engaging.īy following the 7 Cs of communication you should find the messages you are delivering much more effective. Think about your message from the recipient’s point of view and you are empathetic towards their needs. (Courtesy) Your message should be polite, friendly, professional, open and honest. For example, you could ask questions to check their understanding. Think about how you will check for understanding. Don’t leave the recipient with lots of questions to ask. Also, ensure that any specific details are clear and included. If action is needed, ensure your message includes a ‘call to action’. (Completeness) Ensure the recipient has everything they need to understand your message and take action if needed. Make sure the tone of the message is the same throughout.Ĭonsider using a structure for your communication to help here. The points you make should all be linked to the main topic and should help you to deliver the objective you originally set out to achieve. Make sure your message flows well and is laid out logically. Preparation will help here to make sure you can be sure about what you are communicating or a chance to read what you have written. Check the technical parts of your content are understandable by the person receiving the information.
#7 key elements of communication free
(Correctness) Check the information you are providing is accurate and, in written communication, ensure it is free from grammatical and spelling errors. Make sure your main points and any conclusions are clear to the recipient. Ensure there is enough detail to get the message across but not too much so that the recipient will be lost and that the message is factual.Īdding too much ‘noise’ around your main points can mean these are missed. This will also make any communication more engaging and easier to understand. Don’t repeat the same point in different ways. Don’t use unnecessary words (use two words where one will do or 6 sentences when 3 will do). (Conciseness) Keep to the point and keep it short and simple. Set a goal or outcome for what you want to communicate and work towards that. Don’t leave them guessing what the message is about and having to fill in the gaps themselves. Present one idea at a time making it easier for the recipient to understand. (Clarity) Be clear about the goal of your message and the purpose of the message.
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